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Source: Economic Times
SBI chief flags ‘Know Your Agent’ checks as banking AI grows
The SBI chief has flagged the need to identify and check AI agents as their use in finance grows. Banks may develop a ‘Know Your Agent’ framework alongside customer identification checks.
The issue was highlighted at GFF 2026 as banking considers the growing role of agentic AI, or autonomous systems. The central question is how banks should check these agents, rather than relying only on identifying the customers they serve.
A possible ‘Know Your Agent’ framework would cover an AI agent’s identity, how it is authenticated, and the limits placed on its transactions. These checks would address the autonomous system itself, adding a separate focus beyond the customer identification process.
The report also points to accuracy, accountability and unbiased access as requirements for such systems. That makes the discussion broader than identification alone: banks would also need to consider whether an agent operates correctly and how responsibility for its actions is handled.
For now, this is a potential framework, not a confirmed requirement in the supplied report. No implementation date, detailed operating procedure or specific transaction limits have been stated. The report does not set out how any new checks would fit into existing bank workflows.
