The National Payments Corporation of India unveiled the products at Mumbai’s Global Fintech Fest. NPCI Chairman Ajay Kumar Choudhary introduced them with the RBI Governor present, with the aim of making digital payments easier for customers.

UPI Tap & Pay lets customers pay by bringing their phone close to a merchant’s point-of-sale terminal, without first opening a UPI application. According to the report, it can operate with poor mobile connectivity and while the handset is in airplane mode. Support currently covers 32 banks and 15 UPI apps.

My UPI combines a customer’s UPI accounts and payment records across apps in one place. The AI-powered assistant helps assess a merchant’s trustworthiness before payment and offers a Pay Again option for recurring bills. Its Safety Switch allows users to immediately halt all UPI payments when they suspect fraud.

Customers can also describe complaints in everyday language for the AI to process. My UPI supports removing links between mobile numbers and older UPI IDs, another task relevant to bank help desks. The assistant currently has support from 29 banks and 25 UPI apps, with more banks and payment providers expected to participate in the coming months.