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Source: The Hindu BusinessLine
The Hindu BusinessLine
Source
RBI & Policy
Category
2 min
Read time
13 Jul
Published
RBI & Policy
2 min read· The Hindu BusinessLineInternal ombudsmen must provide fair resolution of customer complaints, reduce external escalation: RBI Deputy Governor Swaminathan
Swamiinathan requests IOs to identify recurring issues, undertake root cause analysis and help implement remedial measures…
Swamiinathan requests IOs to identify recurring issues, undertake root cause analysis and help implement remedial measures
#RBI
Source: The Hindu BusinessLine