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Source: The Hindu BusinessLine

The Hindu BusinessLine
Source
NPCI & Payments
Category
2 min
Read time
11 Aug
Published
NPCI & Payments
2 min read· The Hindu BusinessLine

UPI expands credit access beyond metros as first-time users adopt credit lines

New data shows that people in small towns are rapidly adopting credit lines on UPI. This digital shift is helping self-employed citizens get formal loans for the first time.

The Unified Payments Interface (UPI) is no longer just for moving money from one bank account to another. A new report from fintech firm Kiwi shows that UPI is now becoming a major gateway for formal credit (loans from regulated banks). This is especially true for people living in Tier-II and Tier-III cities who usually do not have credit cards. By using 'Credit Line on UPI,' these customers can borrow small amounts instantly to make daily purchases.

In the first 30 days of launching 'Kiwi Postpaid' in partnership with YES BANK, the company saw very interesting trends. Nearly 50% of the users were first-time credit card users. This means these people never had a credit card before but felt comfortable using credit through the familiar UPI interface. Furthermore, 50% of the total users came from smaller cities, proving that digital credit is moving beyond big metros like Mumbai or Delhi.

The data also highlights that one-third of these new borrowers are self-employed individuals. In traditional banking, self-employed people often struggle to get credit cards because they lack fixed monthly salary slips. However, the UPI ecosystem is helping them enter the formal financial system. Additionally, about 30% of the users belong to Gen Z (young people born after the late 1990s), showing that the younger generation prefers digital-first loan products.

Speed is a major factor in this success. According to Kiwi, nearly 95% of eligible applicants received approval for their credit line within just two hours. This fast processing is much quicker than traditional physical documentation for bank loans. For bank officers, this represents a shift toward automated underwriting (using software to decide if a borrower is safe) rather than manual paperwork.

Interestingly, users are not using these credit lines for big, expensive items like TVs or refrigerators. Instead, they are using them for everyday small purchases. This indicates that customers are treating 'Credit Line on UPI' as a regular wallet for daily needs rather than a source of long-term debt. It shows a healthy pattern of using small-ticket credit for routine transactions.

Siddharth Mehta, the Co-Founder of Kiwi, noted that bringing credit to the UPI platform makes formal loans simpler and more relevant for the common man. For Indian bankers, this is a sign to watch out for. As UPI credit expands, traditional credit card departments may need to rethink their strategy to compete with these instant, app-based credit lines.

In the coming months, the industry expects more banks to partner with fintechs to offer similar products. The goal is to reach the 'unbanked' or 'under-banked' population who have a smartphone but no credit history. Bankers should monitor how these small-value loans perform in terms of repayment, as this will determine the future of digital lending in India.

#UPI
Source: The Hindu BusinessLine