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Source: The Hindu BusinessLine

Axis Finance unveils Drishti Business Rules Engine for retail and MSME lending
Axis Finance has launched a new digital platform to change how they approve loans for small businesses. This technology aims to make credit decisions much faster and more accurate for customers.
Axis Finance Limited (AFL) has introduced a new digital platform called 'Axis Finance Drishti.' This tool is a Business Rules Engine (BRE), which is a software system that automatically follows bank policies to decide if a loan should be approved. The goal is to improve how the company handles credit decisions for retail customers and Micro, Small, and Medium Enterprises (MSME). By using this platform, Axis Finance wants to make their risk management stronger while making work faster for their employees.
In the first phase of the rollout, Drishti will handle four main products. These include personal loans, business loans, loans against property (LAP), and the 'Disha' home loan scheme. The platform uses automated underwriting (the process of verifying a borrower's ability to pay back) to reduce the time spent on manual checks. It combines data-driven insights and statistical scorecards to ensure that every loan application follows the company's official policies without human error.
The new system is designed to be highly flexible and smart. It supports real-time decision-making, which means a customer might get an answer about their loan eligibility almost instantly. The engine uses 'straight-through processing' (STP), where a loan can be processed from start to finish without manual intervention. It also uses alternative data, which refers to information outside of traditional credit scores, to get a better picture of the borrower's financial health.
Sai Giridhar, the Managing Director and CEO of Axis Finance, explained that this is part of their plan to build a faster and data-heavy lending system. He noted that by embedding intelligence into their workflows, they can maintain strong rules while growing their business. Over the past year, the company has also launched 'ABC Scorecards' to make credit checks more objective and AI systems to monitor debt collections fairly.
For Indian bank officers and aspirants, this move shows how Non-Banking Financial Companies (NBFCs) are moving toward total automation. As a subsidiary of Axis Bank, Axis Finance is showing that technology is now the main way to handle high-volume lending. Instead of spending hours checking documents, the system now helps credit officers by doing the heavy lifting of policy verification and risk assessment.
For customers, this means a 'frictionless' journey. This means fewer delays and less paperwork when applying for home or business loans. In the future, we can expect Axis Finance to expand this platform to more loan types. Bankers should watch how this improves their portfolio quality, as better data usually leads to fewer bad loans or NPAs (Non-Performing Assets) in the long run.
