Chapter 5: Operational Aspects of Deposit Accounts

📚 JAIIB 2025 • PPB • Module A • Chapter 5 of 21

Operational Aspects of Deposit Accounts

Deposit operations: savings (interest on daily products, quarterly credit), current (no interest), FD (min 7 days, premature penalty, ₹15L+ must have premature facility), RD, BSBDA, hybrid deposits. Nomination (DA-1/2/3). Inoperative (2 years). DEAF (10 years unclaimed). Joint account modes. Garnishee/attachment orders.

⏱ 18 min read🎯 High Exam Weightage🧠 8 Memory Tricks⚡ 10 Flash Cards

Banky Handles Deposit Operations! 💰

Now that accounts are opened, you need to OPERATE them correctly — interest calculations, nominations, inoperative accounts, joint account rules, garnishee orders. This chapter is your daily operations manual!

“Sir, a customer’s FD matured but nobody came to collect. It’s been 11 years. Where does that money go?!” 💰
🤔
Section 1 of 9

Why Read This Chapter?

Correct deposit operations = satisfied customers + zero regulatory penalties

🧑‍💼
Why are deposit operations so complex?
👨‍🏫
Because deposits are your bank’s LIFEBLOOD and each type has different rules! Savings: interest on daily products (not minimum balance!). Current: NO interest (zero!). FD: minimum 7 days, premature withdrawal penalty (board-approved). Inoperative: after 2 years → no penal charges. Unclaimed 10+ years: transferred to DEAF (Depositor Education & Awareness Fund) at RBI. Nomination: nominee is TRUSTEE for legal heirs (not owner!). Plus garnishee/attachment orders. Complex? Yes. Important? CRITICAL!
🎯

Exam Marks

3-5 questions — current A/c not operated by illiterate, minor 10+ operates SB, safe deposit locker can have more than one nominee, SB interest on daily products, DEAF for 10yr+ unclaimed, nominee ≠ owner. Very high weightage!

💼

Career Growth

Deposit operations are 70% of branch work — mastering these = mastering branch banking

🌍

Real Life

You’ll understand your own FD rules, nomination rights, and what happens to unclaimed deposits

💪
Section 2 of 9

How Will It Benefit You?

Real career advantages

🧑‍💼
Give me a real scenario!
👨‍🏫
💰 Scenario: A customer asks: ‘My father died. He had a joint FD with “Either or Survivor” mode and also nominated my mother. Who gets the money?’ You explain: ‘Sir, since the mode is E or S, the survivor (your mother as joint holder) gets the money directly. The nomination is secondary — it comes into play only if ALL joint holders die. Also, the nominee is a trustee for legal heirs, not the owner of the funds.’ Customer: ‘Now I understand nomination vs survivorship!’ 🌟
📖
Section 3 of 9

What Is This Chapter About?

30-second summary

🧑‍💼
Quick version, sir!
👨‍🏫
This chapter covers: Savings: interest on daily product basis (end-of-day balances), credited quarterly or shorter. Different rates for >₹1L. Uniform for ≤₹1L. Current: NO interest. Not for illiterate. FD: Min 7 days. Premature: rate for actual period − penalty (board-approved). TDs ≤₹15L from individuals MUST have premature facility. Overdue: SB rate or contracted, whichever lower. BSBDA: no min balance, basic facilities. Inoperative: 2 years no customer-induced transactions → inoperative. No penal charges. Continue SB interest. Display list on website (10yr+). DEAF: 10 years unclaimed → transfer to RBI’s DEAF. Subsequent claims: refund from DEAF. Nomination: Forms DA-1 (nominate), DA-2 (cancel), DA-3 (vary). Only individuals in personal capacity. Nominee = trustee (not owner!). One nominee per deposit (lockers: multiple nominees). Continues after renewal. Joint Accounts: Jointly (no survivorship), E or S, A or S, Former or Survivor. Stop payment by any holder. Insanity/insolvency = stop. No mode specified = operate ‘Jointly’. Garnishee: Court order to freeze/pay customer’s funds. Attachment: revenue authorities. Prohibitions: No brokerage/commission for deposits (except BC/BF/DSA). No prizes/lottery for deposits.
📚
Section 4 of 9

Key Definitions — Banky Asks, Mentor Explains

Every term explained like you’re 10

Critical Term
Savings Account Interest
Calculated on DAILY product of end-of-day balances — credited quarterly — different rates for >₹1L
Daily products

Banky’s Understanding: SB interest: Calculated on daily products of end-of-day balances (not minimum monthly balance!). Banks free to decide rate. Different rates for >₹1L and ≤₹1L permitted. Rate for ≤₹1L must be uniform. Credited quarterly or shorter. Must be credited even on inoperative accounts. No penal charges on inoperative SB accounts.

🧒 Analogy: Like electricity metering — your interest is calculated based on your actual daily balance (daily meter reading), not the minimum you held during the month!
Critical Term
Fixed Deposits (Term Deposits)
Min 7 days. Premature: actual period rate − penalty. ≤₹15L individuals MUST have premature option. Overdue: SB or contracted, whichever lower.
Min 7 days

Banky’s Understanding: FD/TD rules: Minimum tenor: 7 days. Premature: interest at rate for actual period held (not contracted rate), minus penalty. No interest if withdrawn before 7 days. Board-approved penalty policy. TDs ≤₹15L from individuals (singly/jointly) MUST have premature withdrawal facility. Overdue FDs: interest at SB rate or contracted rate, whichever is lower. Maturity ≥₹20K: paid to account only (not cash). Interest: quarterly or on maturity (reinvestment). Can offer floating rate TDs (linked to external benchmark).

🧒 Analogy: FD = a locked savings jar. Minimum lock: 7 days. Break it early: you get less interest + penalty. But if ≤₹15L for individuals, the bank MUST let you break it (consumer protection)!
Critical Term
Inoperative & DEAF
Inoperative: 2 years no transactions. DEAF: 10 years unclaimed → transferred to RBI fund.
2yr + 10yr

Banky’s Understanding: Inoperative: No customer-induced transactions for 2 years. No penal charges for minimum balance. Continue crediting SB interest. Revive on request (no charges for activation). Display 10yr+ list on website. DEAF (Depositor Education & Awareness Fund): Established by RBI in 2014. All deposits unclaimed for 10 years or more → transferred to DEAF. Includes: SB, FD, RD, CA, cash credit, loan A/c surpluses, outstanding DDs/MTs, etc. Subsequent claims: bank refunds from DEAF.

🧒 Analogy: Inoperative = your gym membership becomes inactive after 2 years of not going. DEAF = after 10 years, the gym transfers your leftover deposit to a central fund. But you can still claim it anytime!
Critical Term
Nomination
Forms DA-1 (make), DA-2 (cancel), DA-3 (change). Nominee = TRUSTEE for legal heirs, NOT owner!
Trustee, not owner

Banky’s Understanding: Nomination forms: DA-1 (nominate), DA-2 (cancel), DA-3 (vary). Only for individuals in personal capacity + sole proprietors. Nominee = trustee on behalf of legal heirs (NOT owner — exam PYQ!). No loan to nominee against deceased’s deposit. One nominee per deposit. Lockers: multiple nominees permitted. Continues after renewal of FD. Minor can be nominee (appoint adult to receive). All joint holders must sign nomination forms.

🧒 Analogy: Nominee = a mailman who receives the package (money) on behalf of the family (legal heirs). The mailman doesn’t OWN the package — just delivers it to the rightful owners!
Critical Term
Joint Account Modes
Jointly (no survivor clause), E or S (either operates, survivor gets), A or S, Former or Survivor
Multiple modes

Banky’s Understanding: Modes: (1) Jointly (no survivorship — death → survivors + legal heirs). (2) Jointly or Survivors (joint operation, survivor gets). (3) Either or Survivor (E or S) — either operates, survivor gets (2 persons). (4) Anyone or Survivor (A or S) — any one operates, 2+ persons. (5) Former or Survivor — first named operates, survivor gets. No mode specified = operate JOINTLY. Any holder can stop payment. Insanity/insolvency = stop all operations. Closure = ALL holders sign.

🧒 Analogy: E or S = like a joint Netflix account where either person can watch (operate). If one person cancels (dies), the other person keeps the subscription (survivor clause)!
Critical Term
Garnishee & Attachment
Garnishee = court order to freeze customer’s funds. Attachment = revenue authority order.
Freeze orders

Banky’s Understanding: Garnishee Order: Court order directing bank to freeze/pay customer’s (judgment-debtor’s) funds to the creditor (judgment-creditor). Bank becomes garnishee. Attachment Order: Similar order by revenue authorities (income tax, commercial tax). Bank must comply. Cannot pay customer after receiving order. Applies to existing balances (not future credits, unless specified). Joint A/c: only debtor’s share attachable.

🧒 Analogy: Garnishee = the court putting a padlock on your bank account. The bank (garnishee) can’t give you your money — it goes to the person you owe (judgment-creditor)!
Critical Term
BSBDA
Basic Savings Bank Deposit Account — no minimum balance, zero charges, basic facilities for financial inclusion
Financial inclusion

Banky’s Understanding: BSBDA (Basic Savings Bank Deposit Account): No minimum balance requirement. No charges for not maintaining minimum balance. Basic banking facilities: deposits, withdrawals, remittances, ATM card. Aimed at financial inclusion — bringing unbanked population into banking. Part of Jan Dhan Yojana framework.

🧒 Analogy: BSBDA = a free basic phone — doesn’t have all features, but gives everyone access to essential banking services. No monthly charges, no minimum balance!
Critical Term
Deposit Prohibitions
No brokerage/commission for deposits (except BC/BF/DSA). No prizes/lottery. No compounded yield ads without simple rate.
Key don’ts

Banky’s Understanding: Banks CANNOT: (1) Pay brokerage/commission on deposits (except to BCs, BFs, DSAs). (2) Offer prizes/lottery/free trips for deposit mobilisation (gifts ≤₹250 allowed). (3) Raise deposits through unethical means to fund existing borrowers. (4) Advertise only compounded yield without showing simple interest rate. These prohibitions ensure fair deposit-taking practices.

🧒 Analogy: Like fair play rules in sports — no bribing referees (no brokerage), no match-fixing (no unethical deposit raising), and no misleading scores (no showing only compounded yield)!
🎓
Section 5 of 9

Chapter Explained in Simple Stories

So easy even Banky’s nephew understands

🧑‍💼
Sir, explain this like a story!
👨‍🏫
Three bite-sized stories coming up — impossible to forget! 🚀

💰 Block 1: Deposit Types & Interest Rules

Savings: Interest on DAILY products of end-of-day balances. Quarterly credit. Different rates for >₹1L. Uniform for ≤₹1L.

Current: NO interest. Not for illiterate persons (exam PYQ!).

FD: Min 7 days. Premature: actual period rate − penalty. ≤₹15L individuals MUST have premature option. Overdue: SB or contracted rate, whichever LOWER.

BSBDA: No min balance, zero charges, financial inclusion.

Key Term
SB = Daily Product Interest
Savings account interest is calculated on daily products of END-OF-DAY balances. NOT minimum monthly balance. This is a fundamental change from old rules.
🧑‍💼 Banky: “SB=daily product, CA=no interest, FD min 7 days, ≤₹15L MUST allow premature! 💰”

📋 Block 2: Nomination, Joint Modes & Inoperative

Nomination: DA-1/2/3 forms. Nominee = TRUSTEE for legal heirs (NOT owner!). One per deposit. Lockers: multiple. Continues after FD renewal.

Joint Modes: Jointly (no survivor), E or S (either, survivor), A or S (anyone, survivor). No mode = JOINTLY. Any holder can stop payment.

Inoperative: 2 years no transactions. No penal charges. Continue SB interest. Display 10yr+ list.

DEAF: 10 years unclaimed → transfer to RBI fund. Can claim back anytime.

Garnishee: court freeze order. Attachment: revenue authority order.

Key Term
Nominee ≠ Owner
The nominee is a TRUSTEE on behalf of legal heirs — NOT the owner of the funds. The nominee must account for the money to legal heirs/beneficiaries of a will.
🧑‍💼 Banky: “Nominee = trustee not owner, inoperative = 2 years, DEAF = 10 years, no mode = jointly! 📋”
🎯
Section 6 of 9

Exam Angle — Every Testable Point

All facts, numbers, definitions JAIIB tests

✅ Must-Know Facts — Highest Probability

  • Current account cannot be operated by illiterate persons — exam PYQ!
  • Minor aged 10+ can operate SB account independently — exam PYQ!
  • Safe deposit locker: more than one nominee permitted (deposits: only one)
  • SB interest: on daily products of end-of-day balances, credited quarterly
  • FD minimum tenor: 7 days | No interest if withdrawn before 7 days
  • TDs ≤₹15L from individuals MUST have premature withdrawal facility
  • Overdue FD: SB rate or contracted rate, whichever is LOWER
  • Inoperative: 2 years no customer-induced transactions | No penal charges
  • DEAF: 10 years unclaimed → transferred to RBI fund | Can claim back
  • Nominee = TRUSTEE for legal heirs, NOT the owner of funds!
  • Nomination forms: DA-1 (make), DA-2 (cancel), DA-3 (vary)
  • No mode specified for joint account = operate JOINTLY
  • Any joint holder can stop payment of cheque issued by another
  • Insanity/insolvency of any joint holder = stop all operations
  • Garnishee: court order | Attachment: revenue authority order
  • No brokerage/commission for deposits (except BC/BF/DSA)
  • No prizes/lottery for deposit mobilisation (gifts ≤₹250 allowed)

📝 Previous Year Questions

Q: Current account cannot be operated by:
A: (c) Illiterate persons ✅
Q: Minor can operate SB independently at age:
A: (d) 10 years ✅
Q: Safe deposit locker nominee(s):
A: More than one nominee permitted ✅
Q: SB interest calculated on:
A: Daily products of end-of-day balances ✅
Q: Unclaimed deposits for 10+ years:
A: Transferred to DEAF (RBI fund) ✅
🧠
Section 7 of 9

Memory Tricks That STICK

Lock every fact permanently

🧑‍💼
Too many facts! Help! 🤯
👨‍🏫
These tricks will lock everything in forever! 🧲

🧠 Trick 1 — SB = Daily Product

Interest calculation
SB interest = DAILY product! (End-of-day balances) NOT minimum monthly balance!
Interest on savings is calculated on daily products of end-of-day balances. This replaced the old minimum balance method and is more favourable to customers.

🧠 Trick 2 — Nominee = Trustee

Not owner!
NOMINEE = TRUSTEE (not owner!) Receives money FOR legal heirs No loan to nominee against deposit!
The nominee receives funds on death of depositor but holds them as trustee for legal heirs. The nominee doesn’t become the owner by virtue of nomination.

🧠 Trick 3 — Inoperative = 2 Years

No penal charges
2 YEARS no transactions = INOPERATIVE No penal charges! Continue SB interest! 10 YEARS = DEAF (RBI)
After 2 years of no customer-induced transactions, account becomes inoperative. No penalty. SB interest continues. After 10 years unclaimed → DEAF.

🧠 Trick 4 — FD Min 7 Days

Minimum tenor
FD minimum = 7 DAYS Below 7 days = NO interest! ≤₹15L individuals = MUST allow premature
Minimum FD tenor is 7 days. If withdrawn before 7 days: zero interest. TDs of ₹15L or below from individuals must have premature withdrawal facility.

🧠 Trick 5 — No Mode = Jointly

Default operation
No operating mode specified? = Operate JOINTLY (default!) Get fresh instructions from ALL holders
If joint account has no operating instructions, it defaults to ‘Jointly’ mode — ALL holders must sign for every transaction.

🧠 Trick 6 — DA-1, 2, 3

Nomination forms
DA-1 = MAKE nomination DA-2 = CANCEL nomination DA-3 = CHANGE nomination (1=make, 2=cancel, 3=change!)
Three prescribed forms for nominations: DA-1 to nominate, DA-2 to cancel, DA-3 to vary/change. All joint holders must sign.

🧠 Trick 7 — Locker = Multiple Nominees

Exception to single nominee
Deposits = ONE nominee only Lockers = MULTIPLE nominees! (Safe custody articles = multiple too)
Bank deposits allow only one nominee per account. But safe deposit lockers and safe custody articles allow more than one nominee.

🧠 Trick 8 — No Deposit Brokerage

Prohibition
NO brokerage for deposits! (Except BC/BF/DSA) NO prizes/lottery for deposits! (Gifts ≤₹250 OK)
Banks cannot pay commission/brokerage for mobilising deposits, except to BCs, BFs, and DSAs. No prizes or lottery schemes allowed. Inexpensive gifts up to ₹250 permitted.
📊
Section 8 of 9

Visual Summary — Chapter Map

Entire chapter in one diagram

Deposit Account Operations — Chapter 5 Map💰 DEPOSIT TYPESSB: daily product | CA: no interestFD: min 7 days | ≤₹15L=premature📋 NOMINATIONDA-1/2/3 forms | 1 per depositNominee = TRUSTEE (not owner!)⏰ INOPERATIVE + DEAFInoperative: 2yr | DEAF: 10yrNo penal charges | Can claim backJoint: E or S | A or S | Jointly | No mode = JOINTLY | Garnishee = court freezeNo deposit brokerage (except BC/BF/DSA) | No prizes/lottery | Gifts ≤₹250 OKbankerbro.com/ • JAIIB PPB Chapter 5 • Module A
Section 9 of 9

Flash Revision — Last-Minute Cards

Read these 10 minutes before exam

🧑‍💼
EXAM IN 15 MINUTES! 😰
👨‍🏫
10 cards — read twice, you’ll get every question right! 💪
SB Interest
Daily products of end-of-day balances | Quarterly
Different rates for >₹1L | Uniform for ≤₹1L
Current A/c
NO interest | Not for illiterate
Demand deposit | Payable on demand
FD Rules
Min 7 days | Premature: actual rate − penalty
≤₹15L individuals = MUST allow premature
Overdue FD
SB rate or contracted, whichever LOWER
Maturity ≥₹20K = paid to account only
Inoperative
2 years no transactions | No penal charges
Continue SB interest | Display 10yr+ on website
DEAF
10 years unclaimed → RBI fund (2014)
Can claim back anytime from bank
Nominee
= TRUSTEE for legal heirs, NOT owner
DA-1 make | DA-2 cancel | DA-3 change
Joint Modes
E or S | A or S | Jointly | Former or Survivor
No mode = JOINTLY | Any holder can stop payment
Locker Nominees
Multiple nominees allowed (deposits = only 1)
Safe custody articles also allow multiple
Garnishee
Court order to freeze customer funds
Attachment = revenue authority | Must comply

⚡ Chapter 5 Complete — Operational Aspects of Deposit Accounts

  • SB: daily product interest, quarterly | CA: no interest, not for illiterate | FD: min 7 days, ≤₹15L must allow premature
  • Inoperative: 2 years | No penal charges | DEAF: 10yr+ unclaimed → RBI fund (2014)
  • Nominee = TRUSTEE (not owner!) | DA-1/2/3 forms | One per deposit (lockers: multiple)
  • Joint: E or S, A or S, Jointly, Former or Survivor | No mode = JOINTLY | Any holder stops payment
  • Garnishee: court freeze | Prohibitions: no deposit brokerage (except BC/BF/DSA), no prizes

Banky says: “SB=daily product, nominee=trustee, inoperative=2yr, DEAF=10yr, no mode=jointly!” 🎉💰

You now know how to handle EVERY deposit operation — from interest calculations to nominations to garnishee orders. Branch operations mastered! 💪

Do You Like it ? Share it to Your Friends
Scroll to Top