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JAIIB Principles & Practices of Banking

Master banking fundamentals — from daily operations and customer service to lending practices and digital banking technology.

Chapters

Modules

100

Marks

120

Minutes

Course Modules

Explore 4 comprehensive modules covering banking operations, customer service, lending, and technology

Module A

Banking Operations & Account Management

Account opening, deposits, withdrawals, KYC/AML compliance, CDD, and day-to-day banking operations.

15 Chapters Ch 1–15

Start

Module B

Customer Service & Legal Framework

Customer rights, NI Act, banking ombudsman, consumer protection, legal framework, and grievance redressal.

16 Chapters Ch 16–31

Start

Module C

Lending & Credit Operations

Credit appraisal, loan types, priority sector lending, NPA management, securitization, and recovery procedures.

13 Chapters Ch 32–44

Start

Module D

Banking Technology & Ethics

Core banking, digital payments, UPI, blockchain, cybersecurity, banking ethics, and corporate governance.

11 Chapters Ch 45–55

Start

Exam Weightage

Approximate marks distribution across modules

25%

Module A

Banking Operations

25%

Module B

Customer & Legal

30%

Module C

Lending & Credit

20%

Module D

Tech & Ethics

Pro Tip

Module C (Lending) carries the highest weightage. Focus on types of loans, NPA classification, SARFAESI Act, and priority sector lending norms — these appear frequently in JAIIB exams.

Ready to Begin?

Start with Module A and build your knowledge systematically

Start Module A

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